Last updated: 26 July 2026
This service is operated by SLIEMA LABS PTY LTD (ACN 696 584 166) as trustee for the Spiteri Family Trust (ABN 12 525 966 898). ClubStats™ is a trade mark of SLIEMA LABS PTY LTD.
The Customer (Club) acts as the Data Controller. ClubStats acts as the Data Processor.
ClubStats processes personal data only to provide the platform and associated services.
Where the Customer enables authorised imports from third party systems, processing is based on the data and access made available through those systems.
Import behaviour may evolve over time as connected systems and their available data change.
Data is processed only on documented instructions from the Customer.
The Customer confirms that it has the appropriate rights and consents to provide personal data for processing.
We may use third party providers to support service delivery, subject to appropriate obligations.
Appropriate measures are implemented including encryption, access controls, and monitoring.
Customer Data is protected by two independent backup layers, designed so that the club's history is not dependent on a single system remaining healthy.
Continuous protection, day to day. The hosted database is backed up continuously, with recovery points covering the previous seven days and available within minutes. This layer is intended to address accidental changes, technical faults, and similar day-to-day recovery scenarios.
Independent offsite backup, every night. In addition, a complete copy of the master and active tenant databases is created each night and stored separately from the primary hosting environment. This provides a separate recovery path for a serious incident affecting the primary infrastructure.
Backups are encrypted in transit and at rest. Recovery time depends on the nature and scope of an incident, the selected recovery point, provider availability, and the validation required before service is restored.
We assist customers with access, correction, deletion, and portability requests.
If we become aware of a notifiable data security incident affecting Customer Data, we will notify the Customer without undue delay.
Data is retained only as necessary to provide services.
Upon termination, data will be returned or deleted within a reasonable timeframe.
Where data is transferred internationally, appropriate safeguards are applied.
If you have questions, contact [email protected].